Solutions
FAQ automation without writing an FAQ
You already answered these questions. They are in your policies, your product pages and a PDF nobody opens. The problem is retrieval, not authorship.
₹2,999/month · 20,000 messages · no per-seat or per-resolution fee
The standard advice for reducing support load is to write a better help centre. Most businesses already have one, and the questions keep arriving anyway, because a visitor with a specific question does not know which of your forty pages contains it.
A search box does not fix this either. It matches words, and the visitor rarely uses your words.
The crawl is the setup
Enter your URL. Eteon reads your pages, and — unusually — reads PDFs and tables rather than skipping them. On a great many sites the substantive detail lives in exactly those two formats, which is why a bot that ignores them answers everything except what was asked.
It answers the question, not the page
Someone asking "can I get this by Friday" is asking about shipping cut-offs, delivery windows and their own location at once. The answer draws on whichever of your pages hold those facts, in one reply, instead of three links.
Gaps become visible
Questions the bot could not answer are recorded. That is a list of things your site does not say, ranked by how many people wanted them — a considerably more useful content roadmap than an internal guess.
It stays inside your content
Where your site does not cover something, it says so and offers handover. It does not answer from general knowledge about your industry, which is the failure that produces fluent, confident, wrong answers about your business specifically.
Frequently asked questions
Do we have to write an FAQ document first?
No. It builds from the site you already have. Writing an explicit FAQ helps for anything genuinely not published anywhere, and the gap report tells you what those are.
What happens when our content changes?
Re-crawl. It is a one-click action and it should become a habit tied to publishing, in the same way you would clear a cache.
How long does setup take?
Enter your website URL, let it crawl, paste one script tag. Most sites are answering questions within a minute.
What does it cost?
Eteon Starter is ₹2,999 a month for 20,000 messages, with a 7-day free trial. There is no per-seat fee and no per-resolution fee, so the bill does not rise as the bot handles more.
Related
Build one on your own site
Enter a URL, talk to the bot it produces, and decide from that rather than from this page. No card required.