What website chatbots actually cost
Every figure on these pages was transcribed from the vendor’s own published pricing page on 13 August 2026, and is quoted in the unit that vendor uses. Sources are linked on each page so you can check us rather than trust us.
Units differ between vendors — credits, conversations, tickets and resolutions are not messages. Every figure below is quoted in the unit its vendor uses, with a link to the page it came from.
For reference, Eteon Starter is ₹2,999 / month for 20,000 messages — about $34 / month at ₹87 to the dollar — with no per-seat fee and no per-resolution fee.
The comparisons
Eteon vs Intercom
One seat on Essential plus 3,000 AI resolutions is roughly $2,999 a month. Eteon Starter is ₹2,999 a month — about $34 — for 20,000 messages.
Meters in per seat, plus per resolution
Eteon vs Chatbase
Chatbase Pro is $400 a month for 15,000 message credits. Eteon Starter is ₹2,999 — about $34 — for 20,000 messages.
Meters in message credits
Eteon vs Tidio
Tidio Starter is $24.17 a month for 100 billable conversations. Eteon Starter is ₹2,999 — about $34 — for 20,000 messages.
Meters in billable conversations
Eteon vs Gorgias
Gorgias Pro is $300 a month and includes 190 AI interactions; further interactions bill at $1.50 each. Eteon Starter is ₹2,999 — about $34 — for 20,000 messages.
Meters in tickets, plus per AI interaction
Why the gap is that large
A fair question, and one worth answering rather than dodging: a price that low usually means something has been left out.
Two things account for most of it. The first is the meter. Per-seat and per-resolution pricing were designed around human support teams, where every extra conversation genuinely costs a salary. Charging the same way for AI means the customer pays more precisely when the automation works — so the price stops tracking the cost.
The second is that we spent real effort on the token cost of a conversation rather than passing it on. A single chat used to cost us roughly six times what it now does, after the prompt was rebuilt around what actually gets billed. That work is why 20,000 messages at ₹2,999 is a sustainable price rather than a loss-leader we will withdraw later.
Test it against whatever you use now
Build a bot on your own website and ask it the questions your customers actually ask. That settles it faster than any table.