Industries
An AI assistant for law firm websites
Intake and orientation, handled around the clock. Advice, never — and that boundary is enforced rather than requested.
₹2,999/month · 20,000 messages · no per-seat or per-resolution fee
A prospective client arriving on a law firm site at nine on a Sunday evening has a problem they are frightened of and no idea whether you are the right firm for it. They are not looking for advice at that moment; they are looking for orientation. Do you handle this. What does the process look like. What will it cost.
Those are answerable. The temptation — and the danger — is a system that keeps going and starts answering the legal question itself.
The line, and how it is held
The bot answers what your site publishes: practice areas, fee structures, process, jurisdictions, team. It does not apply law to a person’s facts, does not assess a claim’s merits, and does not estimate an outcome.
This is enforced at the prompt level through the same constraint that stops the sales engine inventing prices, not left to the model’s discretion. A chatbot on a solicitor’s website that offers an opinion creates a duty question the firm did not agree to.
Intake that arrives with the facts already gathered
Rather than a contact form with three fields, the conversation captures what happened, when, which jurisdiction, and whether there is a deadline in play. The transcript reaches your inbox with the enquiry.
The difference at triage is substantial: you can tell within a few seconds whether it is a matter you want.
Fees and funding, as published
Fixed fees, hourly rates, conditional arrangements, what is included: quoted as your site states them, or declined where your site does not state them. It does not estimate the cost of a matter.
Conflicts and confidentiality
The conversation is a website enquiry, and the bot is explicit that it is not a solicitor and that the exchange does not create a retainer. Anything sensitive routes to a person rather than being drawn out further by an automated system.
Frequently asked questions
Will it give legal advice?
No. It is scoped to what your website publishes about your firm and your process. Applying law to a visitor’s circumstances is outside what it will do, and that is a hard constraint rather than a tone instruction.
Does it create a solicitor-client relationship?
No, and it says so in the conversation. It is a website enquiry channel that gathers intake detail and routes it to your team.
What happens when it does not know the answer?
It says so and offers to hand the conversation to a person, with the transcript attached. It does not compose an answer from the shape of the question — which is the failure mode that matters for law firms, because a confidently wrong answer about a limitation period is a negligence exposure, not a support ticket.
How long does setup take?
Enter your website URL, let it crawl, then paste one script tag into your site. Most sites are answering questions within a minute of the crawl finishing.
What does it cost?
Eteon Starter is ₹2,999 a month for 20,000 messages, with a 7-day free trial. No per-seat fee and no per-resolution fee, so automating more conversations does not raise the bill.
Related
Build one on your own site
Enter a URL, talk to the bot it produces, and decide from that rather than from this page. No card required.