Crisp alternative
Eteon vs Crisp
Crisp Essentials is $95 a month per workspace for 10 seats and $25 of included AI credits. Eteon Starter is ₹2,999 — about $34 — for 20,000 messages. Both price flat rather than per seat.
How to read this
Units differ between vendors — credits, conversations, tickets and resolutions are not messages. Every figure below is quoted in the unit its vendor uses, with a link to the page it came from.
Crisp meters in flat per workspace, plus AI credits. Crisp bills a flat rate per workspace rather than per seat, with a bundle of seats included in each tier — a pricing philosophy close to Eteon’s. Its AI runs on included AI credits that scale with the plan.
Figures checked 15 August 2026 · Crisp pricing page
What Crisp charges
| Plan | Price | Included |
|---|---|---|
| Free | $0 forever | 2 seats, no AI credits |
| Mini | $45 per month / workspace | 4 seats, $5 AI credits included |
| Essentials | $95 per month / workspace | 10 seats, $25 AI credits included |
| Plus | $295 per month / workspace | 20+ seats, $75 AI credits included |
| Enterprise | Custom | Custom |
What Eteon charges
| Plan | Price | Included |
|---|---|---|
| Starter | ₹2,999 /month₹2,399/month billed annually | 20,000 messages/monthNo per-seat fee · no per-resolution fee |
| Pro | ₹4,499 /month₹3,599/month billed annually | 50,000 messages/monthNo per-seat fee · no per-resolution fee |
| Enterprise | ₹4,999 /month₹3,999/month billed annually | 100,000 messages/monthNo per-seat fee · no per-resolution fee |
about $34 / month at ₹87 to the dollar
The honest version
Crisp is the closest competitor on this site to how Eteon thinks about pricing: a flat rate per workspace, seats bundled in, no per-agent meter. That is a genuinely good model and it deserves to be said plainly.
The real difference is the shape of the product. Crisp is a full shared-inbox support suite — email, live chat, CRM, campaigns — with AI credits layered on. Eteon is an AI-first website agent built around a sales engine: objection handling, live Shopify stock and order lookup, a truth floor that blocks invented prices and scarcity.
If you want an affordable flat-rate inbox for a small team with some AI, Crisp is a strong choice and we will not pretend otherwise. If you want the AI itself to be the product — to answer and to close on your site — that is where Eteon is aimed.
Frequently asked questions
Is Eteon cheaper than Crisp?
Crisp Essentials is $95 a month per workspace for 10 seats and $25 of included AI credits. Eteon Starter is ₹2,999 — about $34 — for 20,000 messages. Both price flat rather than per seat. The figures for Crisp come from its own pricing page, checked 15 August 2026 — the link is on this page so you can verify rather than take our word for it. Note the units differ: Crisp bills a flat rate per workspace rather than per seat, with a bundle of seats included in each tier — a pricing philosophy close to Eteon’s. Its AI runs on included AI credits that scale with the plan.
What does Crisp do better?
The real difference is the shape of the product. Crisp is a full shared-inbox support suite — email, live chat, CRM, campaigns — with AI credits layered on. Eteon is an AI-first website agent built around a sales engine: objection handling, live Shopify stock and order lookup, a truth floor that blocks invented prices and scarcity.
Can I move from Crisp to Eteon without rebuilding everything?
There is nothing to port. Eteon builds from your website URL rather than from a flow diagram or an intent list, so the setup is the same whether you are coming from Crisp or from nothing at all. Most sites have a working bot in about a minute.
How is Eteon priced?
₹2,999 a month on Starter for 20,000 messages, up to ₹4,999 a month for 100,000. No per-seat fee and no per-resolution fee, so automating a larger share of your conversations does not increase the bill.
Are these prices current?
They were transcribed from Crisp's published pricing page on 15 August 2026. SaaS pricing moves; if you are reading this much later, check the source link before relying on the comparison. If you find something out of date here, tell us and we will correct it.
Do not take our word for it
Build a bot on your own website and talk to it. That answers the question this page cannot.